However boring it might be, I believe that infrastructure is the key to
e-business success. More specifically, it's having (or building) an adaptable
application and IT infrastructure that can adjust to new business needs and
competitive challenges over time, thus providing a competitive advantage for
the foreseeable future. Keeping up with the competition is no longer good
enough. Business success is now predicated on effectiveness, or how quickly
and successfully companies can customize their applications and IT
infrastructure to provide more effective and higher-value interactions with
customers and prospects.
The metric for success has switched from simply becoming an efficient company
to becoming the most efficient and the most effective. Traditional IT
investments and planning have focused mainly on efficiency - being able to
automate back-end processes, pers... (more)
However boring it might be, I believe that infrastructure is the key to
e-business success. More specifically, it's having (or building) an adaptable
application and IT infrastructure that can adjust to new business needs and
competitive challenges over time, thus providing a competitive advantage for
the foreseeable future. Keeping up with the competition is no longer good
enough. Business success is now predicated on effectiveness, or how quickly
and successfully companies can customize their applications and IT
infrastructure to provide more effective and higher-value interact... (more)